If you miss a loan repayment, you may soon find yourself receiving a video call not from a human, but from an AI-generated avatar. These virtual collection agents could appear as a woman in lawyer’s attire or a man in a sharp business suit, speaking in a brisk, borderline aggressive tone filled with legal jargon. The strategy mirrors that of human collectors, with the ultimate goal of compelling borrowers to hit the payment button without delay.
AI Avatars to Take Over Loan Collections with Virtual Legal Threats
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